Questions to ask your dog walker before hiring

Back to Blog

Introduction

Finding the right dog walker can feel overwhelming. You want someone trustworthy who’ll care for your furry friend like you do. Whether you work long hours or need help during busy periods, a professional dog walker makes a real difference in your dog’s routine.

But hiring the wrong person can leave you stressed and worried. The good news? Asking the right questions upfront helps you find a walker who’s genuinely qualified and reliable. This guide covers the essential questions to ask before you hand over your beloved pet’s care to anyone.

What experience and qualifications does the walker have?

Look for someone with proven experience handling dogs of different sizes, ages, and temperaments. Ask how long they’ve worked in the industry and whether they’ve handled your breed specifically.

A solid background matters. They should have experience with anxious dogs, older pets, or energetic breeds if that applies to yours. Many professional walkers hold qualifications like pet first aid, insurance certificates, or recognition from organisations like the National Association of Registered Canine Behaviourists (NARCB).

Don’t just accept vague answers. Ask for specific examples of dogs they’ve cared for and how long they’ve walked each one. This shows they understand different dogs’ unique personalities.

Can they provide references from other dog owners?

References are gold. Ask for contact details from at least three current or recent clients.

When you contact these references, ask direct questions. How reliable was the walker? Did their dog enjoy the walks? Were they trustworthy with house keys? Did the walker communicate well about daily activities? Real feedback from other pet owners gives you genuine insight into their reliability.

It’s also worth checking online reviews on Google, Facebook, or local directory sites. Look for patterns in what people say, both positive and negative.

What’s included in their daily routine and how do they communicate?

You need to know exactly what happens during your dog’s walk. Will they take one dog out alone or combine multiple dogs? How long is each walk? What route do they typically take?

Ask about communication methods too. Do they send daily photos or updates? Will they message you about anything unusual? Good walkers share details about their day and alert you to any concerns immediately.

Discuss what they’ll do in different weather conditions. Will they walk in rain? How do they handle very hot days? Clear expectations prevent misunderstandings later.

How do they handle emergencies or unexpected situations?

This is crucial. Ask what they’d do if your dog gets injured, escapes, or becomes ill during the walk.

Do they have pet first aid training? Will they contact you immediately or make decisions themselves? What’s their emergency contact procedure? A responsible walker should have a clear plan and won’t hesitate to get your dog to a vet if needed.

Also ask how they handle behavioural issues like lunging at other dogs or refusing to walk. Their response shows their problem-solving skills and experience.

Is their insurance and identification up to date?

Professional dog walkers should carry public liability insurance. This covers accidents or damage whilst they’re responsible for your dog.

Ask to see proof of current insurance before hiring. They should also have clear identification when they arrive at your home. A legitimate walker won’t mind showing credentials.

Discuss what happens if something goes wrong. Will their insurance cover it? Understanding their protection means understanding your dog’s protection.

Conclusion

Hiring a dog walker is a big decision that deserves careful attention. The right questions help you spot reliable professionals who’ll genuinely care for your pet. Take time to review their experience, check references, and discuss your dog’s specific needs thoroughly.

A trustworthy walker gives you peace of mind whilst improving your dog’s daily routine. Ready to find your perfect match? Find a dog walker near you by searching our free UK directory. Browse local professionals, read reviews, and connect with walkers in your area today.

FAQ

How much should I expect to pay a dog walker in the UK?
Most UK dog walkers charge between £10 and £20 per 30-minute walk, depending on location and experience. London and other major cities typically cost more. Ask about discounts for multiple walks weekly.

Should I meet the dog walker in person first?
Absolutely. Always arrange a meet-and-greet before your first walk. This lets your dog meet them and gives you a chance to assess their personality and professionalism firsthand.

What if my dog doesn’t like the walker?
This happens sometimes. You’re not obligated to continue. A good walker understands that personality chemistry matters and won’t take it personally.

Can dog walkers use a house key?
Many do, but discuss this upfront. Ensure they have a secure way to carry it and agree on house rules. You might prefer to leave the door unlocked instead.

What should I do if there’s a problem?
Address concerns immediately and directly. Good walkers welcome feedback and want to improve. If problems continue, it’s time to find someone else.