# Zoe's Happy Tails

Zoe's Happy Tails is a pet care service based in Sunderland, offering dog walking, house sitting, and drop-in visits to pets across Sunderland and surrounding areas. Founded and run by Zoe Broad, the business treats every animal as family, providing tailored care that respects each pet's individual needs and routine.

With over a decade of personal experience caring for her own Labrador, Zoe brings genuine passion and expertise to her work. She specialises in supporting dogs with behavioural challenges, offering solo and household walks specifically designed to help with training for reactivity, lead pulling, and recall issues. Her experience extends to caring for larger breeds, senior dogs, and puppies, making her well-equipped to handle diverse pet requirements.

What sets Zoe's Happy Tails apart is the emphasis on professional credibility and trust. Zoe is fully insured, DBS checked, and advanced pet first aid trained, ensuring peace of mind for clients. The business operates a thorough onboarding process, beginning with a complimentary meet and greet for all dog walking and house sitting bookings. This allows all parties to build rapport and ensure the pet's existing routine is maintained with minimal disruption.

The professional approach continues with detailed contracts, vet release forms, and a transparent deposit and payment system. Rather than offering a one-size-fits-all service, Zoe prioritises communication and understanding each client's specific requirements, making her service particularly valuable for owners with anxious, reactive, or senior pets requiring specialised attention.